Shipping policy
Shipping Policy
Thank you for shopping with Lucky Ridge Outdoors!
We work hard to get your order shipped as quickly as possible. Please review our shipping information below.
Processing Time
Orders are typically processed within 1–3 business days. During periods of high order volume, holidays, or special promotions, processing may take slightly longer.
Items that are made to order may require additional processing time before shipment.
Shipping Methods & Delivery
We ship using USPS and offer a few of their different options that you may select at check-out
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping (when available): Delivery times vary based on the service selected at checkout.
Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.
Shipping Rates
Shipping charges are calculated at checkout based on your order's weight, size, destination, and selected shipping method.
From time to time, Lucky Ridge Outdoors may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information. Please allow up to 24 hours for tracking updates to appear.
Lost, Delayed, or Damaged Packages
Once a package has been shipped, delivery is the responsibility of the shipping carrier. If your package is delayed, lost, or arrives damaged, please contact us as soon as possible. We will gladly assist you in working with the carrier to resolve the issue.
Incorrect Shipping Address
Please ensure your shipping address is accurate before placing your order. Lucky Ridge Outdoors is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately. We will do our best to update the address before the order ships.
Questions
If you have any questions about your order or shipping, please contact us through our website or by email. We appreciate your business and look forward to serving you.
Thank you for supporting Lucky Ridge Outdoors!